1. What Type Of File Do We Need?
2. What If You're Remodeling And Don't Have Plans? It's not ideal, but we do work with hand drawn plans.
3. How Long Does The Design Take?
The First Phase and Draft takes 10-14 Business Days. The Second Phase depends on the complexity of the system, and the volume and technical scope of your questions and modification request. Usually it's 48-72 hours for Phase Two, but it can take several weeks.
4. Can You Pay With PayPal?
5. Does Tym Do The Install?
No. We're no longer in the install game. That's what allows our Design Service to be effective. You'll still want to find a local Dealer.
6. So After The Design I Find A Local Dealer?
Yes. Think of it like hiring a Design Firm, or Architect for your Home. Architect Designs the Home, but the builder builds it. We help you design the system, the local Dealer helps you install it.
This is common in the Commercial side of the industry, and the direction it's going residentially.
7. What Systems Will You Design?
For the Design Service we limit it to Control4, Savant and Amazon Alexa. We can't provide designs for every outlier out there, OpenHab, Raspberry Pi, etc. What we've found is these three estimates give you enough context to understand how to substitute parts for almost any system.
8. We Don't Work With Pre-Existing Equipment List, or Shopping List
All designs are done as 'New Systems.' If you have existing equipment you plan to use like a Surround Receiver, or Speakers that's perfectly fine. For the purposes of the Designs and Estimates, we'll build it as though you are purchasing all new equipment, and you can substitute what you already have.
Likewise if you have a wish list of products on Amazon, Monoprice, Alibaba, etc, we do not comb through those list and verify compatibility. We design the systems as 'New Systems.'
9. Does This Include A Panelized Lighting Design?
No. Panelized Lighting is a $497 Add-On. It's a completely different design effort.
We're able to provide soft estimates for both Panelized and wireless Lighting, and make recommendations as part of the Design Service, but a 'Panelized Design' that you hand to your electricians requires separate man hours and design specialties not included in the Design Service.
10. Does This Include A 3D Virtual Theater Design?
No. That's part of our Virtual Theater Design Service, and you can add it anytime. If you have a theater, or media room, the Design Service does include a layout of equipment, and several theater packages for budget and reference, but the VR Renderings and room design are part of a separate service.